CoreMatters Institute

Public Seminars

 

Consulting Skills for Consultants

Workshop Objectives

Designed to provide the process and procedures you need to function most effectively as a consultant, this workshop includes sound consulting models you can follow and time-tested tools you can use in your consulting. You will find that these models and tools will not only increase your effectiveness as a consultant but that they will also enhance your professionalism in your client’s eyes.
 

Successful consulting requires the ability to build and maintain strong relationships with your clients and with others in the client’s organization.  This workshop will pay special attention to how to develop and use the interpersonal skills necessary to build and maintain relationships throughout the consulting process.

By the end of this workshop, you will be able to use systematic consulting processes in performing your role as a consultant, build client credibility, and maintain strong client relationships throughout the consulting process.

Course Overview
Introduction

General Consulting Concepts
PHASE 1: Entry & Contracting
PHASE 2: Data Collection & Diagnosis
PHASE 3: Feedback & Decision to Act
PHASE 4: Implementation
PHASE 5: Extension, Recycle & Termination

Closing

 

Leadership Training and Development

Program Objectives

At the end of the program, participants have acquired leadership and management orientation that will enhance their efficiency and effectiveness in the function they do at work. Specifically, they will have; 

  1. Adopted a mindset of a leader/manager.  

  2. Developed their competencies that are critical in handling people and developing effective teams

  3. Developed their competencies that are critical in dealing with achieving tasks and productivity with their teams.

  4. Developed a mastery of effective styles in maintaining smooth interpersonal relationships and motivational styles that enhance the performance of the people they lead or manage. 

  5. Acquired strategies in developing personal resiliency at work.

 

Course Overview

  1. Introductory Module

  2. Leadership and Management in a VUCA World

  3. Management Work and Technical Work 

  4. Strategic Management 

  5. Systems Thinking 

  6. A Competency-Based Model of Development 

  7. Task Handling Competencies 

  8. People Handling Competencies

  9. Effective Leadership Styles 

  10. Enhancing Resiliency at Work  

  11. Integrating Competencies and Qualities 

 

Competent Supervision

Program Objectives

At the end of the program, participants have acquired supervisory skills that will enhance their efficiency and effectiveness in the function they do at work.  Specifically, they will have; 

  1. Adopted a mindset of a supervisor. 

  2. Developed their competencies that are critical in handling people and developing effective teams.

  3. Developed their competencies that are critical in dealing with achieving tasks and productivity with their teams.

  4. Developed a mastery of effective styles in maintaining smooth interpersonal relationships and motivational styles that enhance the performance of the people they supervise.

Course Content

  • Setting Direction

  • Planning and Organizing

  • Coaching/Developing People

  • Measuring and Managing Performance

  • Maintaining Effective Relationships

 

Training for Trainers

Program Objectives 

To have acquired the individual participants' training competencies profile identified the strengths and areas for trainer competency development.

To have acquired and developed the 12 training skills critical in the developing and delivering training courses 

 

Course Content 

PART 1: ASSESSMENT OF TRAINERS  COMPETENCIES 
This module aims to measures an instructor’s relative strengths on 12 key skills, generating a Proficiency Profile that pinpoints developmental needs and defines the competencies that are critical to the effective delivery of training. 
Participants go thru a video-driven, competency-based program to assess 12 key instructional skills, receive feedback on their profile  identify needs and opportunities, and form Individual Development Plans for Instructors and course designers. 

PART 2: MODELS FOR TRAINERS 
This module aims to impart to participants key skills and concepts that impact on trainers abilities in the development and conduct of training courses. 
• STARTING CLASS: THE FIRST HOUR
Dealing  with nervousness, introductions, icebreakers, objectives, and facilities checklist 
• FACILITATION:  Dealing with how adults learn, participative techniques, uses of subgroups, and adult relationships 
• TWELVE SKILLS EVERY INSTRUCTOR NEEDS: 
Covers the S-R-F chain, using subgroups, 3-stage instruction model, learning behavior, use of questions, andragogy vs. pedagogy, text vs. lecture, lesson planning, time management, transfer, and evaluation of training.

 

Ethical Leadership

Program Objectives

Upon successful completion of this course, participants will be able to:

  • Define ethics, values, and principles, and explain how they relate to ethical leadership

  • Describe the contemporary scope of business ethics

  • Explain the benefits of ethical behavior in an organization

  • Define operative ethical principles and tell which are important to each of them as leaders

  • Describe three types of decisions

  • Describe and apply a strategy for choosing an ethical choice

  • Define values-based business, organizational social responsibility, stakeholders, and shareholders, and explain how each relates to ethics in an organization

  • Describe four different avenues for exhibiting organizational social responsibility—the workplace, business relationships, the community, and the environment—and tell specific ways to apply each

  • Tell four concrete strategies to achieve ethics within an organization—governing values, policies and procedures, formal ethics offices, and ethics training

  • Explain how they can apply each of those four strategies in the groups that they lead

Course Content 

  1. Ethics in Leadership—definitions; the contemporary scope of business ethics; benefits

  2. The Right Choices: Avoiding Unethical Behavior—operative ethical principles, choosing the best option

  3. Above and Beyond: Practicing Social Responsibility—in the workplace, in business relationships, in the community, and for the environment

  4. Achieving Ethics: Organizational Strategies—vision, policies and procedures, formal ethics office

  5. Conclusion

 

Managing Human Resources

Coming Soon.

Talent Recruitment Selection and Employment

Coming Soon.

 

Managing Employee Performance

Coming Soon.

 

Managing Employee Compensation

Coming Soon.

 

Organizational Intelligence

Coming Soon.

 

Organizational Design

Coming Soon.

 

Leading Change, Managing Transitions

Coming Soon.

 

Individual Psychological Assessment

Coming Soon.

 

Selection Interviewing

Coming Soon.

 

Service Leadership

Coming Soon.

 

Frontline Customer Service

Coming Soon.

 

Selling Skills

Coming Soon.

 

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