Performance Skills

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All 10 modules

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Intructors Guide

Participant Workbook

Committing to a Team Approach
Length: 4 Hours

This workshop will energize newly formed teams by helping members explore different team roles as well as four stages of team development. By learning through experiential exercises about behaviors that occur at each stage of team development, members will preempt resistance to the team approach.

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Intructors Guide

Participant Workbook

Overhead Material

Communicating Effectively in Teams
Length: 8 hours

Improve all key communication skills within the context of achieving team goals. This workshop systematically presents core communication skills such as active listening, giving and receiving feedback constructively, and reacting to others’ ideas.

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Intructors Guide

Participant Workbook

Handouts

Resolving Team Conflicts
Length: 3 hours

This workshop focuses on resolving the types of conflicts that commonly occur in teams. Participants determine their natural conflict management styles through the use of the Conflict Style Inventory. They learn techniques for assessing conflict situations and applying the most appropriate conflict management style for each situation.

Workshop Includes:

Instructor's Guide
Lesson plans and activities
Instruments(if applicable)
Participant Coursebook
Transparency Masters

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Intructors Guide

Participant Workbook

Creating a Shared Team Purpose
Length: 2 hours

The ideal starting point for creating a fully functioning, high performing team, this workshop will help team members establish a mission that can be used to guide the formulation of goals and objectives. A series of skill building exercises will get everyone working toward the common goal.

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Intructors Guide

Participant Workbook

Planning for Team Results
(2 hours)

This workshop enables team members to set goals and objectives that are in direct support of the team’s purpose. Team members will learn to compose goals that are supported by specific measurable objectives.

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Intructors Guide

Participant Workbook

Making Team Meetings Work
Length: 2 hours

Meetings are the hub of team communication and decision making. This workshop addresses why meetings should be called, how to prepare for them, and most importantly, how to conduct them effectively.

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Intructors Guide

Participant Workbook

Evaluating Team Performance
Length: 2 hours

This workshop provides team members with an analytical framework for thoroughly evaluating nine critical dimensions of team effectiveness. Participants will gain a clear understanding of their team’s strengths and weaknesses, and will develop a process for improving team performance

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Intructors Guide

Participant Workbook

Making Team Decisions by Consensus
Length: 2 hours

When working in teams, it is critical to make decisions that all team members agree with and support. In this workshop, team members learn four basic decision-making approaches and identify why consensus decision making is most beneficial in a team setting.

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Intructors Guide

Participant Workbook

Solving Team Problems
Length: 3 hours

In order for teams to be successful, they must be able to solve everyday problems decisively and effectively. With this workshop, teams will learn to do so while working on an actual problem the team currently faces

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Intructors Guide

Participant Workbook

Utilizing Team Members’ Abilities
Length: 4 hours

This workshop provides a framework by which teams can identify individual team members’ strengths and reorganize to more efficiently achieve team objectives. Teams complete this training by developing an action plan to implement improved utilization of
team human resources.

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